Welcome to Cover Craft! We value your trust in our products and services. Please read our Refund and Replacement Policy carefully before making any purchases. By placing an order with Cover Craft, you agree to comply with and be bound by the following terms and conditions:

1. Returns and Replacements:

At Cover Craft, your satisfaction is our top priority. We do not accept returns for any reason other than the delivery of an incorrect product. If you receive an item that doesn’t match what you ordered, you may be eligible for a replacement as outlined below. Please note, we do not offer refunds for any products.

2. Incorrect Product Delivered:

If you receive a product that does not match the product you ordered, we apologize for the inconvenience. In such cases, we offer replacement services only. You must inform us within 2 days of receiving the incorrect product. To be eligible for a replacement, please follow these steps:

●     Contact our customer support team at [support@covercraft.in] within 2 days of receiving the incorrect product.

●     Provide your order number, a clear photo and video of the received product, and a description of the issue.

●     Our customer support team will review your request and provide further instructions for returning the incorrect product, if necessary.

3. Eligibility for Replacements:

To qualify for a replacement, the following conditions must be met:

●     The product must be in its original packaging and unused condition.

●     The request for a replacement must be made within 2 days of receiving the incorrect product.

●     The provided photo and description must clearly demonstrate that the wrong product was delivered.

4. Refunds:

Cover Craft does not offer refunds under any circumstances. We only provide replacement services for incorrect products that have been delivered.

5. Shipping Costs:

In the event of receiving the wrong product, Cover Craft will cover the shipping costs associated with returning the incorrect item and sending the replacement product.

6. Order Policy:

Once an order is placed, cancellations are not permitted. However, adjustments to the order can be made within 24 hours of placement. Please note that refunds are not available once an order has been placed.

7. Contact Us:

If you have any questions or concerns about our Refund and Replacement Policy, please reach out to our customer support team at [support@covercraft.in]. We are here to assist you and ensure your satisfaction with our products.

Please ensure you carefully review your order before completing your purchase to avoid any issues. We appreciate your understanding and cooperation in adhering to our Refund and Replacement Policy.